I bought this doll for my 8year old granddaughter. She couldn't get the hair to stay in. I had to put the extensions in. It was very hard for me to get them to stay in. The holes are not big enough for the knobs at the end of the extensions She was very disappointed and hasn't played with the doll since Easter.
My five year old wanted this doll for her birthday. Grandma shipped it to her and she was thrilled to open it. However, the 'hair plugs' don't fit into the holes on the dolls head. The holes are too small. Even the adults can't get them in. I checked a few other sites and this seems to be a on going problem. My daughter went to bed crying and frustrated. I fixed the problem by pulling out a Phillips screwdriver and 'making' the holes bigger. All is well this morning. Matel--PLEASE fix the problem!