Average Rating: 
3.7 out of 5
3.7 out of 5
Open Ratings Snapshot
Rating Snapshot (102 reviews)
5 stars
38
4 stars
28
3 stars
14
2 stars
9
1 star
13
Quality: 
3.2 out of 5
3.2 out of 5
Product appearance: 
4.3 out of 5
4.3 out of 5
Age appropriateness: 
4.3 out of 5
4.3 out of 5
Play value: 
3.9 out of 5
3.9 out of 5
73 out of 102(72%)reviewers would recommend this product to a friend.
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Average Rating: 
3.7 out of 5
3.7 out of 5
Open Ratings Snapshot
Rating Snapshot (102 reviews)
5 stars
38
4 stars
28
3 stars
14
2 stars
9
1 star
13
Quality: 
3.2 out of 5
3.2 out of 5
Product appearance: 
4.3 out of 5
4.3 out of 5
Age appropriateness: 
4.3 out of 5
4.3 out of 5
Play value: 
3.9 out of 5
3.9 out of 5
73 out of 102(72%)reviewers would recommend this product to a friend.
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Product Reviews
Overall Rating: 
4 out of 5
4 out of 5
Quality: 
2 out of 5
2 out of 5
Product appearance: 
5 out of 5
5 out of 5
Age appropriateness: 
5 out of 5
5 out of 5
Play value: 
5 out of 5
5 out of 5
Cathysmom
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Location:Alabaster, AL
Age:3-5
Relationship:Parent
Top 1000 Contributor
Fun but could be stronger
Date:September 11, 2013
Pros: kids love it, fun
Cons: Low quality, Not durable
My 3 year old loves to play with this. the only thing is that it keeps falling apart.
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Overall Rating: 
2 out of 5
2 out of 5
Quality: 
1 out of 5
1 out of 5
Product appearance: 
4 out of 5
4 out of 5
Age appropriateness: 
2 out of 5
2 out of 5
Play value: 
1 out of 5
1 out of 5
sammi
(read all my reviews)(read all my reviews)
Age:3-5
Relationship:Grandparent
Date:April 22, 2013
Cons: Low quality, Not durable
I was very disappointed to have the castle break after putting it together. My granddaughter was upset.
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Overall Rating: 
3 out of 5
3 out of 5
Quality: 
1 out of 5
1 out of 5
Product appearance: 
4 out of 5
4 out of 5
Age appropriateness: 
3 out of 5
3 out of 5
Play value: 
5 out of 5
5 out of 5
TSHOSH
(read all my reviews)(read all my reviews)
Not high quality, but lots of fun
Date:March 15, 2013
Pros: phenomenal customer service
Cons: Low quality, Not durable
We were disappointed with the quality of the castle even while assembling it. Afterward when things began breaking and the flimsy structure popped apart, we were even less impressed. However, my daughter LOVES this castle and has so much fun playing with it. The details in each room are well thought out and I only wish more attention had been spent in creating a quality product. That said, when I contacted Mattel about my concerns they were incredibly helpful, friendly and willing to offer a full refund. When I explained my daughter would be very upset if the castle went away, they were able to find replacement parts for the items that were broken or falling apart and I had the parts the very next day. I am beyond impressed with their customer service. They made this a very positive experience. While I am disappointed with the castle, I am a big fan of Mattel and would happily buy their products in the future.
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Overall Rating: 
1 out of 5
1 out of 5
Quality: 
1 out of 5
1 out of 5
Product appearance: 
3 out of 5
3 out of 5
Age appropriateness: 
3 out of 5
3 out of 5
Play value: 
1 out of 5
1 out of 5
Mamatoathreeyearold
(read all my reviews)(read all my reviews)
Poorly Constructed
Date:March 11, 2013
Cons: Low quality, Not durable
My three year old received this as a gift and it is one of the worst gifts ever. The staircase falls apart with the slightest touch, as do the chairs and other furniture. The magic carpet is anything but as it is difficult for an adult to move up and down, let alone a child. The castle as a whole is wobbly and feels like it is always about to fall over. It is cheaply made, although not cheap to purchase. Our three year old is very gentle and is constantly frustrated by the pieces breaking and falling off (the bed barely fits). We will be getting rid of this as soon as the newness wears off!
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